Afterwards, students swap roles, giving everyone a chance to be a shop assistant and a customer. This continues until each shop assistant has arranged a delivery time with each customer. When a pair has agreed on a delivery day and time, they write it down on their role cards. The shop assistant asks for confirmation of their name and order number, as well as their address, mobile number, and any details the driver needs to know about. The shop assistant calls the customer to arrange a delivery time for the item they brought. Each customer has recently bought one item from each shop, so the shop assistants call each customer to arrange a time to have the item on their role card delivered. In groups of six, students then conduct a role-play where three students are customers, and the other three are shop assistants in charge of deliveries. Therefore, practitioners should take a strategic approach by conducting research to. Such processes lead to miscommunication and lack of information, which could impact employee engagement. First, students complete an arranging a delivery dialogue between a shop assistant and a customer with words from a box. Using the game of telephone to communicate important company messages that impact employees’ roles and responsibilities is not a strategic approach. Some examples of good telephone game phrases are: a guppy in a shark tank candy crunching coconut lovers red roses with thorny stems doorknobs and doorjambs with hasps and hinges Telephone Game Sentences Good Telephone. This could range from simple vocabulary words, to sentences using a specific grammar, to expressions or idioms. Telephone Game Phrases Good telephone game phrases use alliteration the repetition of letters and sounds. The great thing is that you can change the word/phrase/sentence you provide to align with almost anything your class has been learning. Here is an arranging deliveries activity to help students practice arranging a delivery time over the phone. The Telephone ESL game is particularly popular with kids, but can work with the right adult class too.
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